Glass Palace Arts - Made uniquely for you
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Returns / Exchanges

IF AN ERROR WAS MADE on your order, we want to know about it so we can make it right! Please contact us through the contact us. If returning the item is necessary, a return authorization number will be issued for the return.

THE FOLLOWING ITEMS CAN'T BE RETURNED:
Our jewelry pieces are handmade only after your order is placed; Chains are cut and jewelry is made in the material and to the lengths you choose when you place the order. For this reason we are not able to accept returns on these items unless an error was made.

Earrings are non-returnable due to hygienic reasons.

OPTIONS FOR INCORRECT LENGTH
If the wrong length was ordered we have a few options to help you. Please message us and we will go over these options with you.